Deploy a pre-built customer success environment on HubSpot Service Hub with AI-powered support, health-scored playbooks, and self-serve onboarding through our Revenue OS. Stop building from scratch; start delivering value today.
CS leaders at B2B SaaS companies are under pressure to reduce churn, accelerate time-to-value, and drive expansion revenue while managing growing customer bases with limited resources. That typically takes 6+ months to build, while you struggle with:
Arise GTM delivers a complete customer success infrastructure through our Revenue OS; 300+ pre-configured HubSpot deliverables that go live on Day 1 rather than being built over 6 months. Your CS team gets enterprise-grade systems immediately, then we customise them to your specific customer journey.
Automated customer health scoring that tracks product adoption, engagement metrics, and success milestones. Your team gets proactive alerts on at-risk accounts before they churn, with templated intervention playbooks for common scenarios.
Complete ticketing system with SLA tracking, automated routing rules, and knowledge base integration. Your customers get faster resolution times while your team gains visibility into support trends and product friction points.
AI-powered support capabilities integrated directly into your HubSpot environment. We combine custom AI with Breeze. Automated ticket categorisation, sentiment analysis, and suggested responses help your CS team handle higher ticket volumes while maintaining quality.
For product-led growth companies, we integrate Customer.io with HubSpot using custom PLG objects that track in-app behaviour, trigger contextual onboarding sequences, and identify expansion opportunities based on usage patterns.
Dashboards and reporting that connect CS activities directly to retention revenue, expansion ARR, and customer lifetime value. Your leadership team finally sees the revenue impact of your customer success investments.
Our productised approach means you're not paying for discovery work.
You're getting proven systems that have been refined across dozens of B2B SaaS implementations, then rapidly customised to your specific needs.
Customer success doesn't exist in isolation. Our Revenue OS ensures your CS operations integrate seamlessly with marketing, sales, and product teams through unified data models and shared visibility.
Cross-Functional Alignment:
Customer.io + HubSpot for PLG Companies: For product-led growth businesses, we connect in-app behaviour from Customer.io with HubSpot Service Hub, giving your CS team complete visibility into how customers actually use your product, not just what they tell you in tickets.
Arise GTM specialises in B2B SaaS and fintech companies that have achieved product-market fit and need to scale their customer success operations without proportionally scaling headcount.
Ideal for CS Leaders Who:
(£7,500-£9,500/month)
Complete HubSpot Service Hub deployment with health scoring, playbooks, and AI support capabilities. Includes Revenue OS access, team training, and a 6-month engagement minimum.
(Custom Pricing)
Adds advanced PLG integration with Customer.io, custom workflow automation, and expanded reporting for multi-product or international CS operations.
Our ARISE™ methodology (Assess, Research, Ideate, Strategise, Execute) ensures rapid deployment without sacrificing strategic alignment. Each sprint delivers working functionality; no waiting until the end of the engagement to see results.
Sprint-Based Delivery:
Author of "Go To Market Uncovered" (Wiley) with specific frameworks for CS-led retention and expansion strategies.
Enterprise-grade security certifications for regulated industries handling sensitive customer data.
Unique expertise in Customer.io + HubSpot integration for PLG companies that need both in-app and traditional CS motions.
Improvement in qualified expansion pipeline within 90 days
Proven reduction in onboarding time-to-value
increase in customer health scores through proactive playbooks
Full Revenue OS deployment across marketing, sales, and customer success
In-app onboarding and activation systems integrated with your CS infrastructure.
Cross-functional systems, reporting, and process optimisation
%20white.png?width=41&height=45&name=ARISE%20GTM%20logo%20(1)%20white.png){kind=small}
