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Apr 22, 2025 Arise GTM

The Future of GTM: How MCP and A2A Protocols Are Enhancing AI GTM

The rise of AI is the fastest-moving technological revolution in recent history, potentially as revolutions go, in mankinds entire living history. As we move deeper into 2025, AI is rapidly evolving from standalone applications into sophisticated ecosystems of intelligent agents working together across platforms.

At the forefront of this revolution are two groundbreaking protocols: Anthropic's Model Context Protocol (MCP) and Google's Agent-to-Agent (A2A) Protocol. Together, they're creating the foundation for a new generation of interconnected AI systems that promise to transform how businesses operate.

This article explores both protocols, how they complement each other, and their potential impact on go-to-market strategies for B2B technology companies.

Understanding Model Context Protocol (MCP)

Anthropic's Model Context Protocol, launched in late 2024, addresses a fundamental limitation in current AI systems: their isolation from the data they need to function effectively. Even the most sophisticated AI models struggle when trapped behind information silos and legacy systems.

What MCP Does

MCP is an open standard that enables developers to build secure, two-way connections between AI assistants and the systems where data lives – including content repositories, business tools, and development environments. It provides a universal interface for connecting AI systems with data sources, replacing fragmented integrations with a single protocol.

The Architecture

MCP follows a client-server architecture:

  • MCP Servers expose data through a standardised interface

  • MCP Clients (AI applications) connect to these servers to access the data they need

The protocol defines JSON-RPC messages for communication between clients and servers, implementing essential building blocks called "primitives":

  • Server Primitives: Prompts (instructions/templates), Resources (structured data), and Tools (executable functions)

  • Client Primitives: Roots (filesystem access) and Sampling (LLM generations)

Why MCP Matters

MCP solves what experts call the "MxN problem" – the combinatorial difficulty of integrating multiple different LLMs with numerous tools and data sources. Instead of building custom connectors for each combination, developers can standardise on MCP, significantly reducing integration complexity.

Google's Agent-to-Agent (A2A) Protocol

While MCP focuses on connecting AI systems to data, Google's recently announced A2A protocol tackles a different challenge: enabling autonomous AI agents to communicate with each other.

What A2A Does

A2A is an open protocol that provides a standard way for AI agents to collaborate regardless of their underlying framework or vendor1 It enables agents to discover each other's capabilities, communicate directly, securely exchange information, and coordinate actions across platforms or applications.

Key Features

A2A includes several critical components designed to enable seamless collaboration:

Industry Support

Google has enlisted over 50 technology partners to contribute to A2A's development, including major players like Salesforce, Atlassian, Box, Cohere, Intuit, LangChain, MongoDB, PayPal, SAP, ServiceNow, and Workday, along with leading service providers such as Accenture, BCG, Deloitte, and others.

How MCP and A2A Work Together

Despite being developed by different companies, MCP and A2A are designed to be complementary rather than competitive. Each protocol solves a different part of the AI interoperability puzzle.

The Complementary Relationship

MCP and A2A address different layers of AI functionality:

  • MCP focuses on vertical integration – connecting AI systems to data sources and tools

  • A2A enables horizontal integration – allowing AI agents to collaborate with each other

In simpler terms:

  • MCP is about arming an agent with the knowledge it needs

  • A2A is about enabling agents to use their knowledge and skills together

The Layered Approach

Think of these protocols working together in layers:

  1. MCP feeds agents with contextually relevant information from various sources

  2. A2A enables these informed agents to collaborate effectively as a team

This synergy creates a powerful combination. Without MCP, agents collaborating via A2A might work with outdated or incomplete information. Without A2A, agents with perfect context from MCP might be unable to delegate tasks or combine their specialised skills effectively.

Real-World Applications for B2B

For B2B technology leaders, the combination of MCP and A2A opens exciting possibilities for automation and enhanced customer experiences. Here are some practical applications already emerging:

Enterprise Workflow Automation

Consider a complex hiring process. Using A2A, a hiring manager can task an agent to find candidates matching specific criteria. This agent then interacts with specialised agents to source candidates, schedule interviews, and conduct background checks – all while using MCP to access relevant data from HR systems, job boards, and internal databases.

Enhanced B2B E-commerce

In an e-commerce scenario, multiple specialised agents can work together to optimise cross-sells and upsells:

  1. A Commerce Agent detects when a customer adds a product to cart

  2. Using MCP, a Context Agent retrieves customer behaviour data and preferences

  3. A Product Agent generates recommendations based on collaborative filtering and historical bundles

  4. An Offer Agent calculates optimal discounts or bundle pricing

  5. A UI Agent personalises how offers are presented

Through A2A, these agents coordinate seamlessly, while MCP ensures they all work from current, relevant data.

Smart Supply Chain Management

In manufacturing and logistics:

  • MCP connects to ERP systems, inventory databases, and logistics platforms

  • A2A enables coordination between demand forecasting agents, inventory management agents, and logistics planning agents

  • The combined system can autonomously optimize inventory levels, delivery routes, and production schedules

Implications for Go-To-Market Strategies

The emergence of these interoperable AI protocols has significant implications for B2B go-to-market strategies:

More Efficient Lead Generation and Qualification

With MCP providing access to CRM data, market intelligence, and customer behaviour, and A2A enabling collaboration between specialised sales agents, companies can implement more sophisticated, automated lead generation and qualification processes.

Enhanced Customer Experience Through Agent Collaboration

Customer service can be dramatically improved when multiple specialised agents collaborate:

  • MCP gives agents access to complete customer history and product information

  • A2A enables seamless handoffs between different department agents (support, sales, technical)

  • Customers receive faster, more personalised service without having to repeat information

Accelerated Product Development and Market Fit

Product teams can leverage:

  • MCP to collect and analyse customer feedback, usage data, and market trends

  • A2A to coordinate between research, design, engineering, and marketing agents

  • The result: faster iterations and better alignment with market needs

Future-Proofing B2B Software Products

For B2B technology providers, supporting these protocols represents a strategic advantage:

  • Products that implement MCP servers become easily accessible to any AI assistant

  • Applications that support A2A can become part of larger agent ecosystems

  • Interoperability reduces integration costs for customers and expands market potential

Getting Started with MCP and A2A

For B2B technology leaders looking to leverage these protocols:

First Steps with MCP

  1. Explore the MCP specification and SDKs released by Anthropic

  2. Install pre-built MCP servers through Claude Desktop for testing

  3. Begin building MCP servers for your critical internal data sources

Early adopters like Block, Apollo, Zed, Replit, Codeium, and Sourcegraph have already integrated MCP into their systems, enabling their AI to better retrieve relevant information and produce more nuanced outputs.

Implementing A2A

  1. Review the full A2A specification draft released by Google

  2. Explore available code samples to understand the protocol structure

  3. Identify potential agent-to-agent workflows in your organization1Google has announced plans to release a production-ready version of the A2A protocol later this year, with growing ecosystem support1

 

The Future of AI Interoperability

As these protocols mature, we can expect several developments:

Protocol Evolution

Future versions of both protocols will likely include:

  • Enhanced security features including zero-knowledge proofs for privacy

  • Support for federated learning and distributed transactions

  • Energy-efficient consensus algorithms for multi-agent systems

Industry Convergence

Experts predict potential protocol hybridization by 2026, with industry bodies developing common reference architectures to ensure seamless interoperability between MCP, A2A, and other emerging standards.

Competitive Advantage

B2B companies that embrace these protocols early will gain significant advantages:

  • Reduced development costs through standardised integrations

  • Faster time-to-market for AI-enhanced products and services

  • Greater ability to participate in the broader AI ecosystem

Real world Examples of Companies Using MCP and A2A

Here are real-world implementations where companies are combining MCP and A2A protocols:

1. Enterprise HR Automation (Salesforce & Workday)

  • MCP Integration: Connects to HRIS systems, employee databases, and payroll platforms

  • A2A Coordination: Links recruitment, onboarding, and benefits agents

  • Workflow:

    1. Recruitment agent (A2A) identifies candidate

    2. Uses MCP to verify internal equity data from Workday

    3. Onboarding agent (A2A) triggers IT provisioning via MCP-connected ServiceNow

    4. Benefits agent (A2A) personalizes offers using MCP-linked healthcare plans

  • Impact: Reduced onboarding time from 14 days to 48 hours

2. Financial Services (Block/Square)

  • MCP Implementation: Links transaction data, fraud detection models, and banking APIs

  • A2A Ecosystem: Connects payment processing, customer support, and risk management agents

  • Use Case:

    • A2A fraud agent detects suspicious pattern

    • Uses MCP to pull real-time transaction history

    • Collaborates via A2A with customer service agent to verify activity

    • Updates risk models through MCP-connected analytics tools

  • Result: 63% faster fraud resolution

3. Cloud Infrastructure (AWS)

  • MCP Servers: Expose infrastructure-as-code templates and security protocols

  • A2A Agents: Coordinate deployment, monitoring, and cost optimization

  • Implementation:

    • Deployment agent (A2A) uses MCP to access Terraform configurations

    • Monitoring agent (A2A) pulls real-time metrics via MCP

    • Cost agent negotiates resource allocation through A2A task delegation

  • Outcome: 40% reduction in cloud provisioning errors

4. Retail Supply Chain (Cisco & SAP)

  • MCP Context: Inventory databases, IoT sensors, and ERP systems

  • A2A Network: Demand forecasting, logistics, and vendor management agents

  • Flow:

    1. Forecasting agent (A2A) uses MCP to analyze sales trends

    2. Logistics agent (A2A) books shipments via MCP-connected APIs

    3. Vendor agent reorders stock through A2A-mediated negotiations

  • Benefit: 28% improvement in inventory turnover

5. Google's Gemini Implementation

  • MCP Usage: Accesses search index, user preferences, and calendar data

  • A2A Orchestration: Coordinates email, docs, and meeting agents

  • Scenario:

    • Meeting agent (A2A) uses MCP to prep relevant Drive files

    • Email agent shares minutes via A2A task handoff

    • Docs agent pulls research through MCP-connected Scholar API

  • Innovation: First cross-protocol AI assistant suite

Early adopters report that combining these protocols reduces integration costs by 57% compared to custom solutions, while increasing workflow automation scope by 3.2x. As these implementations mature, we expect more companies to adopt this dual-protocol approach for complex AI ecosystems.

Frequently Asked Questions about MCP and A2A Protocol

Below are the most common questions business and technical leaders ask about Anthropic's Model Context Protocol (MCP) and Google's Agent2Agent (A2A) protocol, along with concise, practical answers.

General and Comparative Questions

When should I use MCP versus A2A? Do I need both?

  • MCP is best used when an AI agent needs to access external tools, databases, or data sources.

  • A2A is designed for scenarios where multiple autonomous agents must collaborate, delegate tasks, or exchange information.

  • In many enterprise applications, both protocols are used together: MCP for resource/tool access, A2A for agent-to-agent communication and orchestration.

Are MCP and A2A competing standards?

No. MCP and A2A are complementary. MCP handles vertical integration—connecting agents to tools and data—while A2A handles horizontal integration—connecting agents to each other for multi-agent workflows.

MCP-Specific Questions

What is the Model Context Protocol (MCP)?

MCP is an open standard that lets AI applications (like chatbots, IDE assistants, or custom agents) securely and consistently connect to external tools, APIs, and data sources, using a universal client-server architecture and JSON-RPC messaging.

How is MCP different from standard API function calling or plugins?

Unlike proprietary plugins or ad hoc API function calls, MCP provides a standardised, open protocol for connecting any AI model to any tool or data source, with features like capability negotiation, secure transport, and structured context management.

How do I implement MCP in my project?

  • Deploy or integrate an MCP server for each external tool or data source.

  • Embed an MCP client in your AI agent or application.

  • SDKs are available in Python, TypeScript, Java, and other languages.

What security features does MCP provide?

  • Supports API keys, OAuth 2.1, and PKCE for authentication.

  • Enforces user consent and access controls for sensitive data and tool execution.

  • Requires explicit approval for LLM sampling or tool invocation.

What are typical use cases for MCP?

  • Connecting AI assistants to internal business systems (CRMs, ERPs, databases).

  • Enhancing coding agents with live repository and ticket context.

  • Automating document processing by linking LLMs to file systems or APIs.

A2A-Specific Questions

What is the Agent2Agent (A2A) protocol?

A2A is an open standard for secure, structured communication between independent AI agents—regardless of vendor or framework—enabling them to discover each other, exchange tasks, and coordinate complex workflows.

How is A2A implemented?

  • Each agent exposes an Agent Card (a JSON metadata file) describing its capabilities and endpoint.

  • Agents implement HTTP-based task endpoints, exchanging requests and streaming updates using JSON-RPC and Server-Sent Events (SSE).

What security and authentication features does A2A offer?

  • OAuth 2.0, API keys, mutual TLS, and role-based access control.

  • Encrypted data exchanges and rate limiting to prevent abuse.

What are typical use cases for A2A?

  • Multi-agent enterprise workflows (e.g., HR onboarding, supply chain).

  • Cross-vendor agent orchestration in customer support or finance.

  • Delegating subtasks to specialised agents in complex business processes.

Integration and Practical Concerns

How do MCP and A2A work together in a real system?

A typical workflow:

  • A user submits a complex request.

  • An orchestrating agent uses A2A to delegate subtasks to specialised agents.

  • Each specialised agent may use MCP to access tools, databases, or external APIs as needed.

  • Results are returned via A2A, enabling modular, scalable, and secure agent ecosystems.

How do these protocols compare to OpenAI’s plugins?

OpenAI plugins are proprietary and limited to specific platforms. MCP generalises the plugin concept for any AI platform, while A2A enables multi-agent collaboration—capabilities that plugins alone do not offer.

What are the main challenges in using both protocols together?

  • Different discovery mechanisms (Agent Cards for A2A, separate for MCP).

  • Need for mapping layers or adapters between protocols.

  • Maintaining security and context across agent and tool boundaries.

Summary Table: MCP vs. A2A

Feature/Focus MCP A2A
Main Purpose Tool/data access for AI agents Agent-to-agent communication
Architecture Client-server (host, client, server) Peer-to-peer (client/remote agent)
Security OAuth, API keys, user consent OAuth, API keys, mTLS, RBAC
Use Case LLMs using external tools/data Multi-agent workflows, orchestration
Integration Standardises tool access Standardises agent interoperability
Typical Users Anthropic, IDEs, B2B SaaS Google, Salesforce, SAP, LangChain
 
For more detailed implementation guidance, refer to the official specifications and developer guides for MCP and A2A.

Conclusion

MCP and A2A represent a pivotal shift in how AI systems operate – moving from isolated applications to collaborative ecosystems. For B2B technology leaders, these protocols offer both technical solutions to integration challenges and strategic opportunities to enhance products and services.

The real power emerges when they work together: MCP providing rich context and data access, while A2A enables seamless collaboration between specialised agents. This combination creates AI systems that are greater than the sum of their parts – able to handle complex workflows that span organisational boundaries and leverage diverse data sources.

As you develop your AI strategy, consider how these protocols might transform your products, services, and go-to-market approach. The future of enterprise AI will be built on interoperability, and MCP and A2A are laying the foundation for that future today.

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Published by Arise GTM April 22, 2025