Skip to main content

Case Study: Interactive Buyer Diagnostic Built on WordPress

How Arise GTM Designed a Custom Engagement Engine for BNM Analytics

Turning a static consultancy website into a personalised buyer qualification platform integrated into the wider GTM workflow.

BNM Analytics_-min

Overview

BNM Analytics is a consultancy focused on Robotic Process Automation (RPA), helping organisations modernise and optimise operational processes.

As a new entrant in a competitive automation market, BNM needed a way to:

  • Differentiate its positioning
  • Educate buyers
  • Capture meaningful prospect insight
  • Improve conversion quality

Arise GTM was engaged to design and build a custom interactive diagnostic platform on WordPress, transforming the website from a brochure into a buyer engagement engine.

The Challenge

BNM's website aimed to provide its customers with tools that helped them understand their circumstances.

BNM’s website lacked a structured way to:

  • Qualify visitors
  • Understand buyer maturity
  • Personalise engagement
  • Capture context-rich data

Traditional lead magnets and static content weren’t enough in a complex RPA market where buyers needed clarity before committing to conversations.

The goal was to:

Create a personalised, value-driven experience that positioned BNM as a strategic advisor — not a vendor.

BNM Analytics case study

Objectives

The engagement focused on:

Building a custom questionnaire platform inside WordPress

Segmenting buyers by role and transformation maturity

Generating personalised outputs

Feeding structured prospect data into the GTM process

Increasing lead quality and sales readiness

The Strategic Insight

Office Work

Buyers are more willing to engage when they receive clarity about their own challenges.

Instead of offering a generic downloadable checklist, we designed:

  • A dynamic, interactive questionnaire
  • Logic-based scoring and segmentation
  • Persona-specific feedback
  • Clear next-step recommendations

This positioned BNM as a diagnostic partner from the first interaction.

Our Approach

1. Custom WordPress Platform Build

  • Built a bespoke questionnaire engine within WordPress
  • Structured the experience into progressive steps
  • Designed weighted scoring across key transformation themes
  • Ensured UX clarity and minimal friction
Personalized_Learning

2. Personalised Output Generation

  • Generated tailored feedback based on responses
  • Highlighted priority transformation areas
  • Positioned BNM’s services within relevant contexts

3. CRM & GTM Integration

  • Captured structured data from each prospect interaction
  • Integrated results into the CRM for sales visibility
  • Enabled persona-based follow-up workflows
purchase
Gamification_Learning

4. Nurture Automation

  • Triggered tailored nurturing sequences
  • Reduced time required for sales discovery
  • Created continuity between digital engagement and sales conversations

Results

This demonstrates:

  • How to transform WordPress from brochureware into a GTM tool
  • How to personalise buyer journeys without enterprise tech stacks
  • How to build diagnostic-led engagement for consultative sales
  • How to capture high-intent data early in the funnel

This wasn’t a plugin installation.

It was customised buyer engagement architecture.

Build Engagement with Website Prospects

If you are looking for tooling that delivers immediate customer value in your website, whether WordPress or HubSpot, talk to our team.